This is a help file that will explain how to setup email in Mozilla Thunderbird to use with the Platinum Web Service.

Click here to return to the main Platinum Help Center

The first thing that you will want to do is open your Accounts Settings in Thunderbird. Please refer to the picture at the left to see how to do that.

After clicking on the Account Settings menu item, you will see the next screen.
Be sure that you have higlighted the "Outgoing Server (SMTP)" option in the left window, and click the "Add" button under in the Outgoing Server (SMTP) Settings window

For each of the options, be sure to enter the following information. Keep in mind, this tutorial uses an example account called "testaccount@testserver.com" so everywhere that you see that be sure to substitute your own settings. Anywhere that you see "diamond.homegauge.com" be sure to put that in exactly as shown.

Descriptiondiamond.homegauge.com
Server Namediamond.homegauge.com
Port587
Use name and password checkboxchecked
User Nametestaccount@testserver.com
Use secure connectionNo

Afterwards click the "OK" button

Next click the "Add Account" button at the bottom-left of the window
Make sure the "Email account" setting is checked and click the "Next >" button
Fill out the "Identity" screen as described below.
Your Name: This is your real name, as you want people to see as your given name.
Email Address: This is your email address, in the form of username@yourdomainname.com.
This is the standard email account that you setup in the Platinum Email Control Center.

Afterwards click "Next >"

Make sure that the button next to "POP" is checked, and then put in your domain name for the Incoming Server entry.

Click the "Next >" button

Under the Account Name field, put in your email address, in the form of username@yourdomainname.com.
This is the standard email account that you setup in the Platinum Email Control Center.

Click the "Next >" button

For the Incoming User Name field, put in your email address, in the form of username@yourdomainname.com.
This is the standard email account that you setup in the Platinum Email Control Center.

Click the "Next >" button

Next Button

Click the "Finish" button, then the "OK" button.

You have finished setting up your Thunderbird program!

Thank you for reading this help document on setting up Mozilla Thunderbird to work with the email available through the Platinum Web Service through HomeGauge. Please feel free to contact HomeGauge if you have any questions.

Copyright 2008 HomeGauge